GREEN FX SOLUTIONS WLL, we understand that sometimes you may need to cancel an order after placing it.
This policy explains when and how you can cancel your order and what conditions apply.
By shopping on www.greenfxit.com, you agree to the terms of this cancellation policy.
1. Order Cancellation Before Dispatch
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Orders can be cancelled free of charge before they are dispatched.
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To cancel your order, please contact our Customer Service Team as soon as possible with your order number and payment confirmation.
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Once confirmed, your order will be cancelled and your payment (if made) will be fully refunded to the original payment method.
Refunds may take 5–10 business days to reflect, depending on your bank or payment provider.
2. Order Cancellation After Dispatch
Once your order has been dispatched, it cannot be cancelled and will be processed as a Return Request under our
Return & Refund Policy (you can link this section to your refund page).
If you still wish to refuse delivery, the item must be returned unopened and in its original condition.
In such cases, delivery and return shipping fees may be deducted from your refund.
3. Non-Cancellable Orders
Certain types of orders cannot be cancelled once processed:
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Custom, special-order, or pre-ordered items
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Products marked as final sale or non-returnable
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Digital products, software licenses, or services already activated
4. Order Modification
If you wish to modify an order (e.g., change product, address, or quantity):
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Contact our Customer Service Team before dispatch.
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We will do our best to accommodate your request, but changes are subject to stock availability and system status.
5. Company’s Right to Cancel
GREEN FX SOLUTIONS WLL reserves the right to cancel any order at its discretion in cases such as:
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Payment authorization failure
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Product unavailability or pricing error
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Incomplete or unverifiable customer information
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Suspected fraudulent activity
In such cases, customers will be notified, and a full refund will be issued immediately.
6. Contact Us
For cancellations, modifications, or refund-related inquiries, please contact our Customer Service Team:
GREEN FX SOLUTIONS WLL
Website: www.greenfxit.com
Email: support@greenfxit.com
Location: Kingdom of Bahrain
Last Updated: October 2025